
| item | Owner | Ready |
|---|---|---|
| Role checklist (FOH/BOH) | ||
| Buddy assigned | ||
| Weekly 10-min check-in slots |
| Phase | Goal | What to do | Owner | Done |
|---|---|---|---|---|
| Days 1–7 | Foundation | Standards tour + hygiene basics; shadowing; one key habit: punctuality + station reset | ||
| Days 8–30 | Supervised independence | Role checklist sign-offs; daily feedback (1 keep, 1 improve); stay interview (end week 4) | ||
| Days 31–60 | Consistency | Speed + accuracy targets; cross-training (one station); stay interview (week 8) | ||
| Days 61–90 | Growth / decision | Strengths + growth path; decide: confirm role, promote, or exit |
| Question | Notes (write what they said) | Action you commit to | Due date |
|---|---|---|---|
| What makes a good day here? | |||
| What is frustrating you most right now? | |||
| What would make you consider leaving? | |||
| What should we keep doing? | |||
| What support do you need from the manager? |
Rule: Close the loop within 7 days. A stay interview without follow-through increases churn.