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Use when: inspection readiness, recurring hygiene misses, near-misses/incidents.
Includes: incident response runbook, temperature logs + corrective action, cleaning schedules + verification, allergen control checklist + customer comms.
Use when: high turnover, repeated misconduct/performance issues, compliance anxiety.
Includes: warning + counselling notes, PIP forms, OT/shift recordkeeping checklist, grievance flow.
Use when: fit-out, disputes with contractor, handover/reinstatement risk.
Includes: renovation documentation checklist, contractor scope + milestone checklist, snag list + photo log template.
Use when: collecting customer data, WhatsApp/EDM lists, negative reviews going viral.
Includes: PDPA-lite checklist, review escalation SOP, crisis comms mini-kit (holding statements).
For editors: Keep this page as a kit index. Put detailed guidance inside the individual kit downloads to avoid duplication.
